Politique de remboursement

All sales are final, both online and in-store, no cash refunds. We are happy to exchange or offer store credit for return of unused items in new condition - shipped or brought to the shop - within 30 days of purchase with receipt and original packaging. Used items, unused items without packaging, or items without receipt may still be eligible for partial credit; please contact us info@bernalcutlery.com with questions. We stand by our products and will replace any defective products but please be aware that truly defective products are very, very rare. User misuse or neglect are only eligible for deep and abiding shame.