Hours & Location

Updated: 06/24/2021

We are open for retail shopping and sharpening drop-off / pick-up
Everyday 12-6pm.

Placing online orders will save the wait in line and minimize contact. Choose local pick-up at checkout. We will have your order fulfilled within 24 hours. 

766 Valencia Street, San Francisco, CA 94110
Phone (415) 355-0773
Email: info@bernalcutlery.com 

Oakland Location: CLOSED.

 

THINGS TO KNOW

 SHARPENING SERVICES:

  • See our Industry Page for information about sharpening knives used for professional use.
  • We are ACCEPTING Mail-in and Drop Off sharpening at our SF location at this time.
  • Bring knives loose in a box or plastic bin. Do not wrap individually or use any tape. This speeds up our intake time.
  • Turnaround for orders is estimated at 2-4 weeks or more from drop off date depending on our volume of orders on hand. Please wait at least 2-4 weeks from drop off before contacting us about your order status. Please specify you are checking in on a sharpening order and provide your claim tag number.
  • When the work is done, you will be contacted via text per the information on your intake form.

Rush services are are available at the discretion of sharpeners at intake. We will prioritize sharpening orders for industry folks and evaluate rush services for general sharpening at time of drop off.

We are offering loaner knives. Please ask for one when you drop off.

Please visit our Sharpening Services section prior to mailing-in or dropping off for our rates.


ONLINE ORDERS:

  • Please Review our Shipping PolicyRefund Policy and Terms of Service when making your purchase. 
  • Online order pick-up times: 12-6 PM
    • Orders are packed and ready 24hrs after purchase.
  • Orders generally take 24 hrs to be filled and are completed in the order that they are received.
  • Shipping orders that have been filled leave the shop every Monday, Wednesday and Friday morning.
  • Orders are shipped using USPS and generally arrive in 3-5 business days for domestic shipments and 7-10 days for international shipment. All major carriers are experiencing delays due to an unprecedented amount of volume. Please take this into consider when ordering.
Reach out to info@bernalcutlery.com with any questions.